Don’t @ Me

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Reading reviews can be a bit of an emotional roller coaster. The warm and fuzzy feeling when someone has connected with your characters; understood what you were trying to do and are happy they bought a ticket to your show. The shock and anger when someone dismisses your work, casually labels it ‘boring’ or the real killer, ‘light reading’. Some authors choose not to read their reviews, which is completely understandable. But for a lot of us, this is the only kind of feedback we get and so we cross our fingers, keep one eye closed and dive in, hoping for the best.

Over time, you come to realise that your book is no longer your private property. It belongs to anyone who hands over their hard-earned cash to buy it and their experience of reading it is unique to them and something you have no control over. This knowledge has given me a certain amount of detachment from reviews. As someone once said, reviews are for the readers and that is as it should be. But does that mean that authors don’t read their reviews?

I remember when I published my first book, The Heirloom. I hoped that people would buy it, read it and with any luck, enjoy it. It took roughly two years to research, write and rewrite. As a newly, self-published author, it took a very long time to get off the ground. If someone had told me back then that people would not only read it, but contact me to say how much they enjoyed it, well, I would have felt like my dreams were coming true.

That’s why I think the recent discussion on Twitter, sparked by an author who said it was ‘rude’ to tag them, is confusing a lot of people. On a basic level, writers write because they want to share a story with the world. Now, they might not care what the world thinks about their story (I’m thinking of Sally Rooney who said in an interview that she doesn’t read reviews or let them hold any sway for her) and that is their right. Writing a book does not automatically lock you into a contract where you have to be open to everyone’s’ opinion on it.

However, this is social media. It’s where you come to interact with people and if you’re an author (especially a well-known author), people are going to @ you. I see that Sally Rooney no longer has a Twitter account, which is really the only way to go if you don’t want to be involved in the conversation. I also noticed that Gail Honeyman, author of one of my favourite books, has also been inactive on her account since 2017. Now, I don’t know the reason for this (she’s probably writing another amazing book!) but prior to that, she responded to everyone who tagged her.

Which makes me wonder about the other part of the tweet – how we are limited ‘professionally’. Does this mean that publishers preclude authors from engaging with reviewers? Perhaps that’s a valid point – but I’ve never heard of this being the case and it certainly isn’t for me. In fact, the more interaction the merrier. But I think saying ‘thank you’ or liking a tweet is hardly going to create any conflict of interest. Or is the author referring to negative reviews and the unwritten rule that authors should not engage in online spats about their books (are you listening John Boyne?!) Maybe that is what she meant – it is so difficult to have a nuanced conversation on Twitter.

But speaking of negative reviews – I think it’s safe to assume that most authors do not want to be tagged on those! I saw Erin Morgenstern had to ask people to refrain from tagging her in conversations about how they didn’t really enjoy her new book. That’s just …. shit, really. I don’t know why anyone would want to call an author’s attention to their negative opinion of their book. Where is that conversation going to go? Is the author supposed to apologise? Give up writing?? Of course not. I like to use Goodreads to write my reviews, but I’m always cringing that an author might see the negative ones. Yes, it’s my honest opinion, but I’m not going to draw their attention to it by tagging them.

The fact is, everyone is entitled to make their own boundaries and I respect that. Judging from the comments, most people don’t expect a response from the author anyhow, but it’s nice when it happens. I tag other authors when I’m in love with their book – you can bet your butt I tagged Gail Honeyman with a link to a gushing review on my blog and she said something along the lines of Yay! thanks and we all went home happy. But I have tagged one or two authors who haven’t responded, for whatever reason, and that’s cool too. Maybe we should just agree that it’s not rude to tag and it’s not rude to not reply. Simples.

However, I don’t like the idea of self-appointed spokespeople making sweeping generalisations on behalf of all authors everywhere. We have all taken different paths to this place and some of us see it as a validation of sorts when someone has taken the time to say, hey, nice work.

Neil Gaiman added his tuppence worth, giving credence to the belief that authors do not want to read their reviews. Again, it came off a little patronising and, as happens on Twitter, we all have knee-jerk reactions. Later, he qualified his comment with the following:

This just goes to show what I believe to be the crux of the issue. Most of us would struggle to get reviewed in the mainstream media. Our aim is to be read by regular readers, not critics. So yeah, of course we want to hear from those people! The day I have a bad review in the Times and someone tags me in it, maybe then I’ll understand the annoyance these writers feel. But you know what? Maybe I won’t, because I’ve had to grow a very thick skin over the years – something all those articles written by publishers and agents tell us we need to do if we want to be authors!

It sometimes feels like all of this advice for writers is being sent in the wrong direction. I’m a fan of Neil Gaiman, but he does not speak for all of us. Just like he didn’t speak for me when he said eBook piracy was ‘an incredibly good thing’. Illegal downloads are having a seriously adverse affect on authors trying to establish a career in the digital age, affecting sales and creating an environment where readers no longer see the value in paying for books. You cannot assume that everyone in this industry is on a level playing field. We are a diverse ecosystem and one of the most integral parts of it are book reviewers/book bloggers. Elizabeth Bear’s tweet was especially dismissive of bloggers who read/review/promote book reviews and naturally tag the author as an FYI.

Whatever the intention was (and I’m learning that your intention can be very much misconstrued on Twitter) it has again highlighted the amount of unpaid work bloggers do with little or no credit. Another tweet (oh my God, I’m spending so much time on Twitter!! Help!) from a book blogger laid out how much time it takes and commitment to keep a blog going and how a simple high five from an author can make it feel worthwhile. It strikes me that in a multi-million euro industry, the people who do all the work get the least reward. Authors receive tiny royalties, have to do their own marketing and bloggers work for the price of a free book.

Anyway, I don’t want to end on a bum note. No-one is forcing us to be here, we do it because we love it, but as in life, it only takes some small courtesies to make it better for everyone. Try to not to illegally download books – I know we’re all on tight budgets, but please borrow from a library instead and if you can, leave a review. Show book bloggers some appreciation by liking their reviews – yes they love books anyway but I can’t imagine having to read loads of books I didn’t choose and then promoting them and promoting other bloggers, all for free! And do tag authors – most of us are not guaranteed newspaper reviews or even book deals. So it’s a lovely boost when someone takes the time to review your book (just don’t share the negative ones with us – no good can come from it!)

As Rebecca Solnit said, a book is a heart that only beats in the chest of another. We need each other.

Why Writers Are 100% My Type On Paper

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You know that old cliche – you don’t have to be crazy to work here, but it helps?! Well, welcome to the book business my friend.  In the style of Joni Mitchell, I’ve looked at publishing from both sides now – well, three sides to be precise, a triangular perspective with lots of 90 degree angles.  I’ve gone from an unpublished writer, to self-published to traditionally published and I can safely say that the one rule of successful book publishing is…. there are no rules!  I’m starting to wonder if the publishing industry is some form of collective insanity.  And it is the writer, the creative power at the centre of the… triangle, who has the least amount of certainty in this baffling equation of reader plus book, multiplied by publishing.

But wait, that’s just inside the triangle.  The real uncontrollable variables are all outside the triangle, like….. like a big circle encasing billions of little triangles (God I wish I hadn’t brought up geometry) that functions according to its own rules and agendas.

Let me break it down (and stop pretending I know anything about sums).  As an unpublished author, I clung onto the popular belief that published authors had it made, that publishers showered you with advances and follow-up deals for books you haven’t even written yet and that once your book was on the shelf, everyone would know of its existence and buy it.  It’s weird to be looking back on that time now, because I suppose it forces me to see how far I’ve come, which is not something I’m very good at doing.  I’m always chasing after the next rainbow – I guess it’s the human condition.  But it’s also a reminder of how much work went into becoming the writer I am now – which is the same for all writers.  So much work goes on behind the scenes, during the lean years when the only message you got from the outside world was, ‘getting a book deal is harder than winning the lottery‘ or ‘writing is a nice hobby‘.  At this point, a lot of writers think about quitting.  It seems utterly pointless and delusional.  A strange breeding ground for future authors, but one thing it certainly teaches us all is resilience and something else far more interesting (okay, two things, I told you I was bad at maths) PASSION.  It’s at this stage you find out whether or not writing is your passion, because if it is, it won’t let you go, so you may as well make the best of it.

Which brings me to self-publishing.  The best compliment I can give to self-publishing is that most readers hardly notice if a book is self-published anymore (I know this from my reviews).  It turns out the digital revolution was right; people don’t care where their stories come from, as long as they’re good.  The cream did rise to the top – all of the worries people had about rubbish novels taking over the world were unfounded and in the end it was the reader who shaped the self-publishing landscape.  Yes, it drove down the price of an eBook, which has had both good and bad repercussions (more anon), but it also introduced authors (who might otherwise have withered and died in a pile of their own submission material) to a new readership that traditional publishers weren’t targeting.  Turns out people wanted to read about vampires and spacemen and weird sexual contracts!  But I digress – the point is, self-publishing is brilliant, dynamic and offers better royalties than the main traditional publishers, but it does have its limits and this is where reality sets in. Your book is just one out of zillions of books published every year and the problem that needs solving is how to get noticed?

Cue traditional publishing!  The old school, tried and tested way of getting your book in front of readers, but even this approach has its challenges.  There’s no doubt that having your book published traditionally gives you (as a writer) the kind of validation recognised by booksellers and readers alike.  And for me personally, it was a huge vote of confidence in my writing career.  I’m no longer working in complete isolation and it feels good to have people who care as much about my book as I do!  But books don’t automatically appear on shelves, they need to charm the book buyers first and if you walk into any bookshop, you will see who has the most influence.  You’re still facing the same problem – how to get my book noticed in a crowded market.  This came home to me when I walked into my local Dubrays the other week, an auspicious occasion, because it was the first time I was going to see my book in a shop (that I didn’t have to hand-deliver myself!)  The windows were taken up with large displays for Anne Tyler’s new novel (like she needs the publicity – and now I’ve given her more!!) and as I walked down the centre aisle, all of the mainstream publishers had their new releases displayed like colourful fruits at a stereotypical French market. I had already heard of these books through print media and online thanks to their big promotion budget, and now they held prime real estate right throughout the shop.  So there is a lot more to this book business than meets the eye and each new deal is a giant victory for your book. (Like the fact that The Story Collector is now on promotion in all WH Smith stores in Irish airports – YAY!!)

So I’m still pushing, still trying to let people know that my book is good and it’s on the shelf.  I’m very lucky to be with my publisher and have a wonderful PR person helping me, but the truth is, I am probably working harder to promote this book than I did on my previous two.  Then again, I have more to promote and that’s thanks to having a publisher, which has definitely opened more doors for me.  I just got off the phone from the arts reporter for my local newspaper and I’m constantly submitting articles to online publications and (gently) reminding people that my book is on promotion and on the shelf.  What’s that? Where can you buy it? Allow me to furnish you with those deets 🙂

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Book Depository ~ Dubray Books ~ Foyles ~ O’Mahony’s ~ Waterstones ~ WH Smith

Amazon UK  ~ Amazon US ~  Amazon (paperback)

So what’s my point?

It’s non-stop graft, but you still have very little control over how well your book will perform.  You spend years in the Unpublished Doldrums, wondering if you’re any good at all or if you’ll ever make it, then if you hang in there, you might get to Self-Published Isle, a wonderful place where you make everything happen yourself but lack the support of industry insiders.  Then if you’re really, really lucky, you’ll get to Trad-Published Mountain, a mythical place where not all is at it seems, but the view is good and the bar is subsidised!

HOWEVER, after all of that and regardless of which route you take to publication, chances are your voyage will be scuppered by pirates (or as they should be called, copyright thieves).  The digital revolution has been such a wonderful progression for everyone who loves books, but the downside is the growth in illegal download sites.  Like the music industry before, books have lost their value for some and even 99p is deemed too high a price for a book.  A typical comparison when discussing this topic is that some people believe it’s normal to pay more for a cup of coffee than a book.  So after all those years of working on your craft for no income – the years of submitting and learning how to deal with rejection – the years of starting over with a brand new novel and putting the old one in a drawer – the years of being told it’s not commercially viable or ‘right for our lists’ – the years of promoting your author platform – more writing – more editing – waiting for a response – providing tons of free content to gain exposure – finally getting a deal – discovering you won’t be getting a six figure advance after all – more promotion – doing all of this before you see a red cent – some creep comes along, takes your new book and makes it freely available for anyone to download.

Because, as we all know, people in the arts aren’t really working; it’s not like a real job, so they don’t deserve a real income.  And the people who download your book from an illegal site aren’t really stealing, because they probably wouldn’t have bought it anyway. Or maybe they’re like the old me, thinking that published authors are doing quite nicely for themselves and anyway, the publisher will probably cover the loss.  Maybe articles like this in which author earnings are revealed to be less than the minimum wage, will help (and they’re the lucky ones, professional writers who got published and write full time).  For authors in Ireland, it’s even less (The €500 a year career)  This is what’s happening and finally the industry is starting to fight back, as in the recent case with OceanofPDF (The Times).  But is it too little too late?  Who knows.

All I do know is that, in the face of all this improbability, writers keep on writing and books are more popular than ever.  I see the enthusiasm of new publishers (like Urbane) to become a dynamic and exciting alternative to the Big 5, to give voice to new writers and offer readers something different from the risk-averse mainstream.  But this whole fallacy about ‘writers not doing it for the money’ needs editing.  We might not be motivated to write by money, but we would very much like to be remunerated for our work, thank you very much.  Even if it is a pittance, we’ve earned it! Fiction writers are real people with very ordinary lives, trying to create something a little extraordinary that everyone can enjoy.  I don’t think the world owes us a living, but it sure as shit needs to protect our copyright and give us a fair share of the profits from our work (UK book sales for 2017 hit a record £5.7 bn, read more here).

So on the one hand we have an industry that has been described as ‘exploitative’ by author Philip Pullman and on the other, a section of society that now expect to read books for free.  Even with my limited skills, I know that doesn’t add up.  And that is why writers are SOOOOO my type, because even though they are aware of this shit storm going on in the big circle around them, they sit down and keep plugging away at their story, in the hope that the pen will ultimately triumph over everything else.  Yeah, maybe we’re slightly deluded, but how else do you think books get written?!  Writers are dreamers.  They have to be, to imagine a place where words are not something to be stolen, but something to be cherished.

eBook Aggregators – A fun guide

best-news-aggregator-apps-700pxWhat a fun weekend I’ve had, trying to ‘Purge hidden corruption’ in my book files using the ‘Nuclear method’ to avoid any AutoVetter errors.  If you have no idea what I’ve just said, then you’ve not had the pleasure of uploading your book to an aggregator.  You haven’t lived.

Why am I doing this?  I blame Joanna Penn, the queen of self-publishing, who made such a convincing argument for making your eBooks available on Google Play.  After all, it’s the app that comes pre-loaded on most android phones these days, and, like it or not, more and more people are now reading on their phones, so it’s a market we’d be foolish to ignore.  Moreover, I don’t know if you know this, but Google is like, a really big search engine, so having your books on their app is probably going to give you a bit of an edge in that regard.  Having said that, this could go the same way as my Wattpad experiment, i.e. a complete anticlimax, but isn’t it better to have a ‘presence’ (or rather, an omnipresence!) than restricting yourself to Amazon?  The biggest cost is my time and the thrill of finding out how much patience I have with with filling out forms and thinking up new passwords.

Up until now, I didn’t know how to get my books on Google Play.  And this is where the aggregators come into it.  Most indie authors are familiar with the most popular aggregator, Smashwords, which distributes your eBook to stores like Kobo, Barnes and Noble and Apple, to name a few.  And anyone who has tried to upload their book file will be aware of how frustrating it is when the conversion results fall foul of the style guide and come back with a list of illegible offences, written in obscure computer speak.  I made the mistake of updating a perfectly good book that I had for sale on Smashwords and I haven’t been able to pass the conversion tests since.  Until today my friends, when I ‘went nuclear’ and cleared my files of all formatting, before re-formatting them and basically doing the equivalent of clearing out a tool shed and putting everything back in again.  And it worked!  But guess what?  Smashwords don’t deal with Google.  Would I have the patience to continue with this crazy dream?!

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According to Joanna Penn, Publish Drive, a relatively new company based in Hungary, is the best option for reaching the most markets.  Prounoun also deal with Google Play, but I decided to copy Joanna, because she’s probably done all the research and why inflict more pain on myself!  However, I’ve recently come across quite a few articles claiming that Google Books is awash with pirated books.  So, yep.  But, the irony there is that people often claim piracy can be reduced by making your book available across more platforms and on various formats (Nook, Kobo etc.)  Not all readers have Kindles, so it seems like common sense to make your book available as widely as possible.  In my own case, I’ve kept my first novel exclusive with Amazon on KDP and so it’s available to read for free on Kindle Unlimited (Amazon’s subscription service).  My second novel and my free short story are available everywhere (or at least they will be once Smashword’s affiliates get my shiney new version in the next few days).

As Joanna pointed out, there are huge markets globally like India and China, and with a little effort, your books can be available for download across the world, rather than just focusing on America and the UK.  There are other aggregators too, like Draft2Digital, so it’s really up to you who you choose which one is right for you.  Yet, as we all know, there’s a lot more to it than just hitting publish and waiting for the money to roll in.  It’s not always easy or viable to promote in all of these markets, but I guess a good place to start is by setting up links on your website and varying your links on social media to include stores other than Amazon.   Since producing paperback versions of my book with CreateSpace, I see how important it is to give your readers the opportunity to buy your books in whatever format suits them.  Just make yourself a strong cup bucket of coffee before trying any of this yourself at home.

My books are now available at the following stores:

Apple ~ Kobo ~ Nook ~ OverDrive ~ Scribd 

eBooks – The Illegal Download

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Fame costs, as the 80’s TV show Fame once claimed, in all its leg-warmer glory.  You know what else costs?  Illegal downloading of books.  They might not cost the person downloading them, or the scumbags who stole the content in the first place, but it costs the one person who should really be rewarded for their work, the author.

Rowan Coleman is the most recent author to raise the issue, with this tweet:

 

There can hardly be a more disheartening moment for an author, than seeing years of hard work made available for free on the Internet.  But what, if anything, can be done about it?

I was scrolling through Rick O’Shea’s Bookclub on Facebook when I came across a post where someone had just bought their first Kindle and was asking how it all worked.  People were responding with useful information like how much eBooks cost on average, where to get good deals, bundles and even how to borrow from the library.  However, to my absolute horror, someone recommend an illegal downloading site where they get all their books for free.  How could anyone who values books, reading and consequently the people who write them, support a system that steals their work?

This followed on from another Facebook post, where the author Louise Jensen revealed how she came across her book on an illegal website (you can read her post on eBook piracy here).  I felt her pain.  I’ve also discovered my books available via torrent sites and let me tell you, the feeling is absolutely gutting.  My overriding sense was one of powerlessness – what could I do to stop this piracy on my own?  I shut down the page and just tried to pretend I hadn’t seen it.

In this digital age, there is no escaping the reality that file sharing has become a part of the landscape.  But does that mean we shouldn’t try to change the culture and prevent it becoming even more mainstream?

It’s not just about the potential loss of earnings (which is bad enough in itself) but what people don’t realise is that years of work have gone into making that book.  The chances of getting published are similar to those of winning the lottery, so most authors spend years writing, submitting, editing, honing, resubmitting, receiving rejection letters, giving up, starting again, writing, writing, writing.  If you are lucky enough to get published, or choose the independent route and publish the book yourself, there is still more work (and expense) involved in promoting and getting the finished product to the reader, but all of those long hours are worth it to see your book on the shelf.  Even a digital one.  So to see someone take all of that hard work, without your permission and make it freely available online… it’s indescribable.  It’s theft.  Yet, people don’t seem to care, as long as they’re getting a free book.

But there’s always a cost.  Most writers are already struggling to make a living out of writing and many have full time jobs outside of writing.  We don’t earn a wage; we work for free and hope that someone (many someones!) will buy our book once its published.

If people aren’t prepared to pay for books anymore, what will that mean for the future of writing?

An author’s career depends on sales and if the figures don’t add up, they get dropped.  Becoming an author will be relegated to the hobbies and other interests section of your CV.  And without fresh new writing voices coming through, our shelves will be dominated by celebrity autobiographies and cookbooks!  Of course some people assume that writers are making lots of money already and a couple of free downloads won’t hurt, but nothing could be further from the truth.  The average income for authors in Ireland is about €1,000 per year.  I can see the logic in thinking that big name authors won’t be affected by a few lost sales.  I can see the logic, but I don’t agree with it, because it’s still theft.

Digital publishing has democratised the industry in such a way that the majority of authors now are lower to middle class, ordinary people who one day hope to making a living from selling their books.  It can take years to start seeing any kind of income from writing, so to see someone swoop in and profit from your hard earned success, is infuriating.  I know money is tight, but as a society, I think we really need to consider the long-term implications of expecting something for nothing.  To add insult to injury, eBooks are often priced cheaper than a cup of coffee and yet they still wind up on these sites.

I understand that new releases can be expensive, but there are so many other ways to read cheaply.  Join NetGalley.  Get free books and in return, leave a review (another way of paying an author for their work).  Borrow from the library.  Use a subscription service like Amazon Prime.  Pick up some second-hand books in a charity shop.  Use the ‘Look Inside’ feature on Amazon to get a free preview of the book, if you don’t want to waste your money on a book you won’t like.  Just please don’t support these pirate sites and their illegal content.

Don’t make free books the norm.

I have read articles where some authors say they don’t get upset about illegal downloads anymore, because it means people are reading their books.  They also argue that it’s not a lost sale because these people would never have paid for their book anyway.  Neil Gaiman sees it as the modern equivalent of people lending books and that it’s a good way for readers to discover authors; a kind of reverse marketing strategy.  Perhaps they have achieved some kind of quasi-religious detachment that I’ve yet to master, but I can’t see how anyone can be okay with having their work pirated.  Maybe it’s more to do with the fact that there doesn’t seem to be anything that can be done to stop it and so they’ve just resigned themselves to the inevitability of it all.  I have even see people argue that, if you’re being pirated, you must be doing well.  So an author should be flattered at having their work stolen?

So what can be done about it?  There are websites and apps out there, similar to Google Alerts, that will let you know if your book has been pirated.  But, as an author, do you really want to spend a big chunk of your time and energy chasing down these sites, trying to get your book removed, only to have it reappear a few hours later?  Should publishers be doing more or the industry as a whole?  Could the removal of DRM (digital rights management) have an impact, freeing up readers from being locked into one format?  Or is education the key to preventing readers from downloading books illegally?    Whatever your position, it is copyright infringement; it is illegal and it is a crime.

 

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